Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You’ll find nearly all the answers to your questions in the user–friendly Help section included in our Web Control Panel. It offers a comprehensive knowledge base with commonly asked questions and comprehensive instructional articles prepared by our capable tech support team.

  • Top quality support service

  • Video Tutorials

  • For those of you who wish to find out how to fix a commonly experienced problem by watching a video tutorial, we have added a collection of video tutorials to our Web Control Panel. All the tutorial videos are brief and simple to grasp. They offer you step–by–step demonstrations of various web site administration procedures.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 client care service with a sixty–minute ticket response guarantee. Our team of skillful techs will be online for you to answer all the questions that you may possibly have. During non–busy times, a reply will be provided in even less than 20 minutes.