1 hour ticket response
Fast assistance is our principal objective and that is the reason why we have a team of professional customer service technicians who are ready to offer a rapid solution to any question that you may possibly have. Just post your helpdesk ticket from the Web Control Panel and we will reply back to you within sixty minutes in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute response time.
A Top–Notch Tech Support Service
Each member of our tech support staff has several years of experience in the shared web hosting plans sphere and most of them have worked for us for at least 5 years. They are all ready to answer all your requests in the most efficient manner possible.
A User–Friendly Help Section
In the Web Control Panel you’ll find an intuitive Help section where you can get quick hints on how to use our web hosting services. You can see the answers to your inquiries in our F.A.Q. database, find more details in the web hosting account administration articles or check the instructional video tutorials.
