Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Answer Guarantee

  • Our customer help and support staff is working 24x7x365 to attend to all your assistance demands. Every single ticket you send to us will be addressed within less than 60 minutes. If your issue requires some help from an administrator, we are going to address the ticket to the person on shift and will inform you that the issue is being taken care of.

  • Top quality support service

  • Top–quality Customer Help And Support Service

  • We give you 24x7 customer support through a turbo–fast ticket solution integrated into your Control Panel. You can easily email us at any time about any of the apps that come pre–installed on your virtual server, which include the selected Operating System, the server management panel and our custom produced Web Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Web Control Panel that is included free of cost with your VPS gives a built–in knowledge base. There’s a number of exhaustive how to tutorials and a selection of step–by–step video courses that demonstrate all the general site management tasks. You can obtain them by simply clicking the Help or Video buttons in the upper right corner of each Control Panel section.